Review and respond to FIT Allotment requests

A FIT allotment can begin with a request from a travel agency, or a property can create and offer an allotment in Travia. This article explains how to review a travel agency’s FIT allotment request and send an offer in response.

1. Go to Property allotments from the main menu.

2. Use the Status filter and select Requested to show only the allotment requests that are waiting for your answer.

3. Find the allotment request you want to review. Click the three dots on the right of the allotment and select Edit.

4. The allotment opens with the full request. Details shows the travel agency, property, allotment name, total requested rooms, the requested period, and the fill percentage. A banner at the top tells you how many days are left before the requested allotment expires. 

5. In Room mappings, choose a Synchronization Type and configure the rooms you are offering. Select the Available rooms, choose the matching room under Synchronizes As, and add a Price and Currency or a rate plan code if needed. The travel agency’s existing price list applies when it books the allotment.

Synchronization Type determines how rooms are matched and offered:

• Per category - Offer a quantity for a room category, such as 4 Superior rooms. The travel agency can book any room type within that category. You can include multiple room types in the category, but only one can be synchronized, so the mapping is less specific.

• Per room- Set the quantity for each specific room type so each type is offered and synchronized separately. Use the plus button to increase a quantity, or the green plus above to add another room type.

6. If you want unused rooms to become available to others automatically, enable Auto Release and configure the release options. Set the number of Auto Release Days to specify how many days before the relevant date the rooms should be released.

• Day by day - Unused rooms are released one day at a time.

• Whole allotment- All unused rooms for the allotment period are released together.

7. Under Exception dates, select Yes if there are dates when none or fewer rooms are available than you have offered in the allotment. Select the start and end dates, choose the room category, and enter how many rooms are available on those dates. 

For example, if you have offered 4 Superior rooms but only 2 are available on 8 August 2027, add 08/08/2027 - 09/08/2027 and set Available rooms to 2.

8. In Settings & Rules, select the Price Agreement and Cancellation Policy. Set the Allotment booking status, which determines the status the allotment will have in your PMS.

9. Review the offer. If you want to add a note for the travel agency, use Message. To send your offer, click Offer. The travel agency will be notified and can accept or decline it. If you do not want to make an offer, select Reject.