Modified on Wed, 09 Aug 2023 at 04:45 PM

When you have created an account on Travia, and are setting up your property, you need to connect it to a channel manager.

To connect with ChanneX, click on Connect your property with a Channel Manager. Then you will get a list of channel managers, select Channex from the list. 

When you select ChanneX, you will get a Property Key code (see image), this will need to be sent to ChanneX to activate your connection to Travia. 

Before we can continue you need to add some additional settings to the Rooms feature in Travia to able to appear correctly in ChanneX. 

In the additional settings in rooms, a Room ID should appear, for each room, when you add a room in Travia. You also need to add a new Rate Plan Identifier. It can be a name or a number but it needs to have a #, so it can be mapped with the correct rate structure in ChanneX. You put the name in the Add new rate plan code, along with the # and then press enter and it will go to the left field Rate plan identifiers, for example Travia#. 

Please press the Update room button in the bottom right corner to save the changes. The Rate plan identifier needs to be applied to all room categories available in Travia. 

To finish the connection with ChanneX, you will need to contact your PMS system, and ask them to activate the connection with Travia. In order for them to activate the connection you will need to copy the Property Key code that appears to you in Travia (when you selected a channel manager), and send them the code. 

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